At bpexh, we take your privacy seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you hold over your information as a bpexh account holder. We are committed to handling your data transparently and responsibly.
Summary: bpexh collects only the personal data necessary to operate your account, process transactions, and comply with legal obligations. We do not sell your personal data to third parties for commercial marketing. You retain rights over your data at all times, including the right to access, correct, and request deletion of your information , subject to our legal retention obligations.
bpexh ("we", "us", "our") operates the online betting and casino platform accessible at bpexh.bet. This Privacy Policy governs the collection, use, storage, and disclosure of personal data relating to all individuals ("you", "your") who access or use the bpexh platform, including visitors, registered players, and former account holders.
By registering for a bpexh account or otherwise using our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree to the terms of this Privacy Policy, you must not use the bpexh platform.
This Privacy Policy is incorporated by reference into the bpexh Terms and Conditions. Defined terms used but not defined in this Privacy Policy carry the meanings given to them in the bpexh Terms and Conditions.
bpexh is committed to compliance with applicable data protection legislation and to maintaining the highest standards of data security for all players across Pakistan, including those accessing our platform from Karachi, Lahore, Islamabad, Faisalabad, and all other cities and regions.
bpexh collects personal data in the following categories, depending on how you interact with our platform:
| Data Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, government-issued ID number, CNIC/NICOP | Mandatory |
| Contact Data | Email address, Pakistani mobile number, residential address | Mandatory |
| Financial Data | JazzCash / EasyPaisa account details, HBL / UBL / Meezan Bank account information, transaction history, PKR deposit and withdrawal records | Mandatory |
| Verification Data | Copies of identity documents, proof of address, selfie photographs submitted for KYC verification | Mandatory (KYC) |
| Technical Data | IP address, device type, browser type and version, operating system, session data, login timestamps | Automatic |
| Usage Data | Pages visited, games played, bets placed, betting patterns, session duration, feature interactions | Automatic |
| Communication Data | Live chat transcripts, support emails, feedback submissions, complaint records | When provided |
| Marketing Preferences | Opt-in and opt-out records for promotional communications | Optional |
bpexh does not collect or process sensitive special-category data such as racial or ethnic origin, political opinions, religious beliefs, or health data except where strictly required to comply with responsible gaming obligations (e.g., recording a player's self-exclusion request).
bpexh collects your personal data through the following means:
bpexh will never purchase personal data lists from third-party marketing companies for the purpose of unsolicited outreach. Any marketing communications from bpexh are sent only to users who have affirmatively opted in to receive them.
bpexh uses your personal data for the following purposes:
bpexh processes your personal data under one or more of the following legal bases, depending on the specific purpose of processing:
bpexh does not sell, rent, or trade your personal data with third parties for commercial marketing purposes. We may share your personal data with the following categories of recipients only to the extent strictly necessary for the stated purpose:
All third-party service providers engaged by bpexh are required to implement appropriate technical and organisational measures to protect your personal data, and are prohibited from using your data for any purpose other than the specific service they provide to bpexh.
As an internationally operating platform, bpexh may transfer your personal data to service providers or infrastructure located outside Pakistan. Where such transfers occur, bpexh takes appropriate steps to ensure that your data receives a level of protection equivalent to that afforded under applicable data protection standards.
Safeguards employed by bpexh for international transfers include contractual clauses requiring recipient organisations to protect your data, use of service providers certified under recognised international data protection frameworks, and technical encryption measures applied during data transmission and storage.
If you have questions about the specific safeguards applied to international transfers of your personal data, you may contact us at [email protected].
bpexh uses cookies and similar tracking technologies to operate and improve our platform. Cookies are small text files placed on your device when you visit bpexh.bet. They allow us to remember your preferences, maintain your session, and analyse how you use the platform.
The categories of cookies used by bpexh are:
You can manage your cookie preferences through your browser settings. Please be aware that disabling certain cookies may affect the functionality of the bpexh platform. For full details of the cookies we use, please refer to our Cookie Notice, available on the bpexh platform.
bpexh retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying our legal, regulatory, accounting, and reporting obligations. The following retention periods apply as a general guide:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration and KYC documents | 5 years after account closure | AML / regulatory compliance |
| Financial transaction records | 5 years after the transaction date | Legal and tax obligations |
| Betting and gaming history | 5 years after account closure | Dispute resolution / regulatory |
| Customer support communications | 3 years after the interaction | Complaints and legal claims |
| Marketing preferences and consent records | 3 years after consent withdrawal | Proof of consent compliance |
| Technical and access logs | 12 months | Security and fraud investigation |
| Self-exclusion records | Indefinitely | Responsible gaming obligations |
After the applicable retention period expires, bpexh will securely delete or anonymise your personal data so that it can no longer be associated with you as an individual.
As a bpexh player, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected]. We will respond to all verified requests within 30 days.
Request a copy of the personal data we hold about you and information about how we use it.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where we no longer have a lawful basis to retain it, subject to legal retention obligations.
Request that we restrict processing of your data in certain circumstances, such as while a dispute is under investigation.
Request that we provide your personal data in a structured, machine-readable format for transfer to another service provider.
Object to processing based on our legitimate interests, including direct marketing communications, at any time.
Please note that certain rights are subject to exceptions under applicable law. For example, we cannot delete data that we are legally required to retain for AML or regulatory purposes. Where we cannot fully fulfil a request, we will explain why and advise on alternative options available to you.
The bpexh platform is strictly intended for adults aged 21 years and over. bpexh does not knowingly collect or process personal data from any individual under the age of 21.
Age verification is conducted as a mandatory step during the bpexh account registration process and again at the time of first withdrawal. Where bpexh discovers or reasonably suspects that personal data has been collected from a person under the age of 21, the relevant account will be immediately suspended, all data collected will be securely deleted (subject only to minimum legal retention obligations), and any funds held will be dealt with in accordance with applicable regulations.
21+ Only: If you are a parent or guardian and believe that a minor in your household has accessed or registered on the bpexh platform, please contact us immediately at [email protected]. We will investigate and take appropriate action without delay.
bpexh implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While bpexh takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own bpexh account credentials. Please refer to Clause 5 of the bpexh Terms and Conditions for your account security obligations.
The bpexh platform may contain links to third-party websites or services. This Privacy Policy applies solely to the bpexh platform. bpexh has no control over, and accepts no responsibility for, the privacy practices, content, or security of any third-party websites linked from bpexh.bet.
We encourage you to review the privacy policies of any third-party websites you visit via links from the bpexh platform before providing any personal data to those websites.
bpexh reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or business operations. Where changes are material, we will notify you by email to your registered bpexh account address or by a prominent notice on the bpexh platform prior to the changes taking effect.
The "Last Revised" date at the top of this Privacy Policy will always reflect the date on which the most recent version was published. We encourage you to review this Privacy Policy periodically to stay informed about how bpexh protects your personal data.
Your continued use of the bpexh platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way bpexh handles your personal data, please contact our Data Protection team using the details below. All privacy-related enquiries will be acknowledged within 5 business days and resolved within 30 days where possible.
For data deletion, data access, or data portability requests, please include your full name, registered email address, and bpexh account username in your communication to allow us to verify your identity and process your request efficiently.
Privacy protection at bpexh is not just a legal formality — it is a core part of how we operate. Here is what our privacy commitments mean in practice for every player on our platform.
bpexh never sells, rents, or trades your personal information to third-party marketers. Your data stays within the bpexh ecosystem and is used solely to operate your account and comply with legal obligations.
All data transmitted between your device and bpexh.bet is protected by TLS/SSL encryption. Sensitive data including your KYC documents and financial details are encrypted at rest using industry-standard algorithms.
Pakistani players on bpexh have full rights to access, correct, restrict, and request deletion of their personal data. Submit a request to our support team and we will respond within 30 days.
bpexh keeps your data only as long as legally necessary — typically 5 years for financial and KYC records under AML regulations. Once the retention period lapses, data is securely deleted or anonymised.
Marketing emails and promotional notifications from bpexh are strictly opt-in. You can withdraw your marketing consent at any time by contacting our support team, with no impact on your ability to use the platform.
bpexh operates under international gaming licensing standards. Our data practices are aligned with applicable AML, KYC, and data protection regulations, giving Pakistani players confidence that their information is handled lawfully.
Your privacy is protected every step of the way at bpexh. From your first deposit via JazzCash or EasyPaisa to every cricket bet you place on PSL matches, your personal data is handled with the highest standards of care. Join players from Karachi, Lahore, Islamabad, and beyond who trust bpexh with their gaming experience. 21+ only. Please play responsibly.
